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NEW : COVID Vaccine Information

COVID 19 What You Need to know

Coronavirus Healthline Phone Number

MOH link for updated information on Coronavirus

Self Isolation directions following COVID 19 testing

What is COVID 19?

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a type of coronavirus. There are simple steps you can take to protect you and your family/whānau.


The symptoms of COVID-19 are:

  • a cough
  • a high temperature (at least 38°C)
  • shortness of breath.
  • sore throat
  • sneezing and runny nose 
  • temporary loss of smell 

These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to other illnesses that are much more common, such as cold and flu.

The vast majority of cases can be managed at home with rest, paracetamol and self-isolation from other members of the household. However shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

The Ministry of Health is recommending people with any of the above symptoms arrange for swabbing so as to assess for any undetected cases of community transmission. This can be arranged free of charge through your GP practice team.

How to access healthcare

St Albans Medical Centre, Remedy Pharmacy, Mole Screen, and Merivale Physio services are open and seeing patients in-person. For those with any of the above listed symptoms however please ring reception first rather than presenting in-person. Non-urgent visits should be rescheduled when well again.

Also Healthline is available if you are unwell or you need medical advice.

If you cannot get through and are severely unwell, for example having trouble breathing, contact emergency services (call 111).